Front of house operative – receptionist

Front of House - Receptionist Job Title: Front of House – Receptionist Salary: £24,300 per annum Hours of Work: 37.5 hours per week, rotating shifts Monday to Sunday Contract Type: Permanent King Edward VII’s Hospital is a leading private hospital in London, providing exceptional healthcare to our patients. The Hospital has been dedicated to delivering outstanding patient care since 1899 and today continues to be one of London’s leading private hospitals. We are currently seeking a Front of House Receptionist to join our team and ensure that all patients, visitors, and staff receive a warm welcome and excellent customer service. What will you be doing? Welcome patients and visitors to the hospital and provide them with all necessary information and assistance Answer incoming telephone calls and direct them to the appropriate department or staff member Assist with administrative duties, including scheduling appointments, maintaining patient records, and updating databases Maintain a professional, clean, and tidy reception area at all times Work closely with the hospital’s clinical and administrative teams to ensure that patient care and customer service standards are met Who are you? Have previous experience in a customer-facing role Excellent communication and interpersonal skills Proficiency in Microsoft Office and other computer applications Ability to work effectively in a fast-paced environment and multitask Strong attention to detail and ability to prioritize tasks Ability to maintain confidentiality and handle sensitive information with discretion Flexibility to work varying shifts, including evenings and weekends In return we offer: Free restaurant quality meals whilst on duty Annual leave entitlement of 35 days inclusive of bank holidays, increasing with long service Private Healthcare Staff Referral scheme Company pension scheme Ongoing training and professional development opportunities Season Ticket Loan Help to buy a bike Uniform is provided and laundered free of charge. Employee Assistance Programme Various discount vouchers We offer a competitive salary, benefits package, and opportunities for career growth and development within our hospital. If you are passionate about providing exceptional customer service and are interested in joining our team, please apply with your CV to Katerina Kurani (Front of House Supervisor) – [email protected] At King Edward VII’s Hospital, we believe in creating an inclusive and diverse workplace where everyone feels respected and valued. We are committed to creating a workplace that is welcoming and inclusive to everyone, regardless of their race, ethnicity, gender identity, sexual orientation, age, religion, or any other characteristic that makes them unique. We believe that by embracing diversity and fostering inclusion, we will create a workplace that is stronger, more innovative, and more successful. If you can see yourself as part of this team, and we have a vacancy that suits your skills, we look forward to hearing from you.